PRIVACY POLICY FOR CAFÉ DEL MAR ABU DHABI

Café del Mar Abu Dhabi

Updated: 11th of December 2024

Commitment to Protecting Privacy

Aquarium Seafood Restaurant LLC trading as Café del Mar Abu Dhabi (“we”, “us”) operates in accordance with UAE privacy laws and is committed to protecting the privacy of visitors to its websites and mailing list subscribers. This Privacy Policy explains how we collect, store, use, and disseminate your personal information.

About the Privacy Policy

This Privacy Policy applies to all services offered by us. It describes:

(a) how we collect and handle personal information;

(b) who we exchange personal information with;

(c) if we send information overseas and to which countries;

(d) how individuals can access and correct their information; and

(e) how complaints about privacy breaches are handled.

Collecting Personal Information

We will collect your personal information only when you voluntarily provide it. This may include:

(a) name;

(b) birth date;

(c) home address;

(d) telephone number;

(e) email address;

(f) venue visit/reservation date;

(g) credit/debit card number and expiry date; and

(h) purchase/booking history.

We collect personal information through:

Bookings made via our third-party provider, TableCheck (see their Privacy Policy.)

Enquiries and marketing database sign-ups via:

  • Social media platforms (e.g., Facebook);
  •  Our email service provider;
  • Competitions and prize draws.
  • Our website may record details such as IP address, domain name, browser type, and date and time of access. This data is used for statistical analysis and does not identify you personally.

Purpose of Collection of Personal Information

We collect personal information primarily for marketing and customer service purposes. This includes:

  • Providing products and services;
  • Conducting market research and advertising;
  • Sending promotional emails and updates about Café del Mar Abu Dhabi;
  • Enhancing your experience with our services.
  • Your data may be shared with Café del Mar Australasia for future marketing purposes for that of Café del Mar Abu Dhabi, or any other Café del Mar venue

You may unsubscribe from our communications at any time by following the steps in our emails or contacting us at info@cafedelmarabudhabi.com

Disclosure of Personal Information

We will not sell or license your personal information. We may disclose it to third parties for:

(a) email marketing;

(b) digital marketing;

(c) market research; and

(d) secure storage.

Our third-party providers comply with this privacy policy and UAE privacy laws.

We reserve the right to disclose your information if required by UAE law or a court order.

Sending Personal Information Overseas  

Our booking and email service providers may process data on servers located outside the UAE. For example, reservations are handled by TableCheck. For details, please review their [Privacy Policy](https://www.tablecheck.com/en/policy/privacy/).

Your data may be shared with Café del Mar Australasia for future marketing purposes for that of Café del Mar Abu Dhabi, or any other Café del Mar venue

Right to Access and Correct Your Personal Information

You have the right to review, amend, or delete your personal information. To make a request, contact us at:

Email: info@cafedelmarabudhabi.com

Phone: +971 50 402 2283

Approved amendments will be made within 30 days of receiving your request. If we are unable to approve your request, we will provide written reasons.

Security

We take all reasonable steps to secure your personal information and prevent unauthorized access, modification, or disclosure. Please notify us immediately if you suspect unauthorized use of your information.

Use of Tracking Technologies

We may use cookies to enhance your website experience. Cookies track usage patterns but do not identify you personally. You can configure your browser to reject cookies, though this may affect website functionality.

Problems, Queries, or Complaints  

For questions or complaints regarding this privacy policy, contact us at:

Email: info@cafedelmarabudhabi.com

Phone: +971 50 402 2283

We aim to resolve complaints promptly and will respond within 14 days of receiving them.

Policy Updates

We may amend this privacy policy as required by UAE law. Updated versions will be posted on our website.